These Terms of Use and Service ("Terms" or "Agreement") govern your access to and use of the website (the "Site") of Neuropsychological & Forensic Consultations, Inc. (the "Operator," "we," "us," or "our").
By accessing or using the Site, you acknowledge that you have read, understand, and agree to be bound by these Terms. Headings are for convenience only and do not affect interpretation.
1.1 The Site provides information regarding our clinical and forensic services (including neuropsychological and forensic consultation and related offerings) and may enable the purchase or booking of permitted goods, digital materials, and/or services (collectively, "Products").
1.2 These Terms apply to all visitors, users, and customers, and to all use of the Site and any transactions conducted through or in connection with the Site.
1.3 Any purchases and any account access (if offered) are for your personal use and are non-transferable except as required by law or expressly approved by us in writing.
2.1 You agree to use the Site only for lawful purposes and in compliance with these Terms and applicable laws and regulations.
2.2 We may collect information automatically and/or information you submit voluntarily (e.g., via contact forms), as described in our Privacy Policy, which is incorporated by reference.
3.1 Where registration is required, you must provide accurate, current, and complete information and maintain it as such.
3.2 We may refuse, suspend, or terminate any account at our discretion where permitted by law, including for suspected misuse, fraud, or violation of these Terms.
4.1 We may modify, suspend, or discontinue the Site (in whole or in part) at any time without notice.
4.2 Certain features may rely on third-party providers (e.g., hosting, scheduling, payment processors). We are not responsible for third-party services, content, availability, or performance.
4.3 Access to digital materials requires compatible devices, software, and internet connectivity. Shipping and delivery of physical goods (if any) are subject to carrier and logistical conditions beyond our control.
4.4 The Site and Products are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, except to the extent prohibited by law.
5.1 All Site content and materials, including text, graphics, images, audio, video, design elements, and compilations (collectively, "Content"), are owned by or licensed to the Operator and are protected by applicable intellectual property laws.
5.2 Except as expressly permitted in writing by the Operator, you may not copy, reproduce, distribute, publish, display, modify, transmit, or create derivative works from any Content.
5.3 Unauthorized use may result in civil and/or criminal liability.
6.1 Site Content is provided for general informational purposes only and does not constitute medical, psychological, clinical, forensic, legal, or other professional advice.
6.2 Use of the Site does not create a clinician-patient relationship, evaluator-evaluee relationship, attorney-client relationship, or any fiduciary relationship between you and the Operator.
6.3 You should obtain advice from appropriately qualified professionals regarding your specific circumstances and should not rely on Site Content as a substitute for such advice.
6.4 Do not submit sensitive health information through general Site contact forms unless explicitly requested through a secure channel. If you are experiencing an emergency, call 911 or your local emergency number.
7.1 To the maximum extent permitted by law, the Operator shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or relating to the Site, Content, or Products, even if advised of the possibility of such damages.
7.2 To the maximum extent permitted by law, the Operator’s aggregate liability for any claim arising out of or relating to the Site or any Product shall not exceed the amount you paid to the Operator for the specific Product giving rise to the claim (if any).
8.1 The Site may include third-party links, embedded content, analytics, marketing technologies, scheduling tools, or payment services.
8.2 We do not control and are not responsible for third-party content, policies, security, accessibility, availability, or practices. Your use of third-party services is at your own risk and subject to the third party’s terms.
9.1 You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account.
9.2 You must notify us promptly of any unauthorized use or suspected security breach.
The Operator shall not be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, and outages or failures of telecommunications or networks.
11.1 Products may include services, digital materials, subscriptions, and/or physical goods, as described on the Site.
11.2 Prices and offerings may change at any time. Taxes and fees will be disclosed as required by law.
11.3 Payments may be processed by us or by third-party processors. You authorize us (and/or our processor) to charge your selected payment method for your transaction.
11.4 Delivery/Access:
11.5 Title and risk of loss for physical goods transfer upon delivery to the carrier, except where otherwise required by law.
11.6 If a Product becomes unavailable after purchase, we will notify you and provide a refund or an alternative as required by law.
12.1 Cancellations, returns, and refunds are subject to applicable consumer protection laws and any specific written policy displayed on the Site for the applicable Product.
12.2 Where permitted by law and unless otherwise stated at checkout:
12.3 Approved refunds will be issued to the original payment method unless otherwise required by law.
You agree to: (i) provide accurate information; (ii) maintain compatible devices and connectivity for digital access; (iii) comply with all instructions related to Products; and (iv) promptly report issues relating to orders or account access (if applicable).
We may suspend or terminate your access to the Site and/or cancel transactions to the extent permitted by law if we reasonably believe you have violated these Terms, provided false or misleading information, engaged in misuse or fraud, or violated the Privacy Policy.
These Terms are governed by the laws of the jurisdiction in which the Operator is located, without regard to conflict-of-law principles, except where otherwise required by applicable law. Any dispute shall be brought in the competent courts of that jurisdiction, unless mandatory law provides otherwise.
16.1 Severability: If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.
16.2 Assignment: We may assign this Agreement, in whole or in part, without restriction to the extent permitted by law.
16.3 Entire Agreement: These Terms, together with the Privacy Policy and any posted policies applicable to specific Products, constitute the entire agreement between you and the Operator regarding the Site.
16.4 Contact: For questions, please use the contact information provided on the Site’s contact page.